Recurring Revenue
Upgrade your subscriptions with Hark Drops
- Easy.
- Customers can easily manage their subscriptions with a simple text — no hassle, no hoops.
- Always timely.
- Excess product is one of the most common reasons for subscription cancelation. Ship only when needed.
- Engage and differentiate.
- Use the same phone number to connect with customers who have questions or comments, allowing your kindness to shine through every interaction.
- Traceable.
- Never lose track of approvals. Bind orders to message that approved them.
Business Messaging
Add a personal touch with our one-on-one texting solution.
Whether you're looking to build stronger relationships or provide tailored support, our platform allows you to connect with your audience in a meaningful way. Elevate your communication strategy with direct, personal interactions that make every message count.
- Quick context.
- Easily accessible customer information allows you to quickly switch between clients and engage with them efficiently.
- Automated Responses.
- Save time with pre-set replies and scheduled messages.
- Collaborative Support.
- With a dedicated team instead of just one person, you ensure faster response times, broader expertise, and continuous availability to meet customer needs.
Mass Texting
Groups & Blasts
Effortlessly reach your audience, whether you're targeting specific segments or broadcasting to a large group. Our platform empowers you to manage your messaging strategy with ease, ensuring your business stays connected and responsive at scale.
- Flexible Groups.
- Set criteria and we will manage customer groups for you.
- Text-to-join.
- Keywords and QR codes allow customers to join your groups simply by sending a text message.
- Compliance.
- We deal with list off-boarding, time-of-day and other delivery concerns.
Responsive Service
Alerts, Reminders and Metrics
Stay on top of every conversation with our Alerts, Reminders, and Metrics features. Never miss a single message as our platform ensures you're always informed and ready to respond. Track key metrics to optimize your communication and stay connected with your audience effortlessly.
- Reminders.
- Set up reminders for follow-ups, ensuring no customer interaction is overlooked.
- Custom Alerts.
- Personalize notifications based on priority or customer segment for targeted attention.
- Performance Insights.
- Track key metrics to monitor response times, engagement levels, and overall communication effectiveness.